Thanks for taking an interest in the role of Volunteer at Ealing Law Centre.

We are following government COVID guidelines and operations will be informed by any changes in policy.

If you have submitted an application for the role of volunteer in the past 6 weeks and have not heard from us, we are unable to proceed with your application further at this moment. We would like to thank you for taking interest in our work and would welcome an application from you in future .

Volunteer – Administration

Type of job: Ealing Law Centre currently has a vacancy for a volunteer who is interested in helping the Law Centre with its administrative duties and responding to the public over the telephone.

Time Commitment: We would expect the volunteer to join us at least one day a week between the hours of 9.30-5.30. A commitment of 6 months to a year is preferred.

Company: Ealing Law Centre

Location: Hanwell, London

Description: Ealing Law Centre is a charity which was set in 2013. In the last 8 years we have grown in strength. We provide legal advice and representation for people facing problems with housing, immigration and welfare rights.

Our team includes immigration and welfare rights caseworkers and housing solicitors. Ealing Law Centre has also joined the Anti-poverty unit and recruited a crisis navigator. We provide a drop in service at the Ealing Food bank and provide legal advice under the Duty Scheme at Brentford County Court.

Our team helps to turn around the lives of individuals facing eviction from their homes or those who have become the victims of erroneous application of the law and decision making by the authorities. Our immigration team also helps clients who have become victims of domestic violence and trafficking.

Our work includes but is not limited to negotiating with landlords, housing authorities, welfare benefits agencies and other organisations in the sector. We help clients to apply for Discretionary Housing Payments, pursue appeals against adverse benefits decisions including: ESA/PIP disability-related requests for mandatory reconsideration. We are supporting digitally excluded members of our community to make online applications.

This is an exciting opportunity for a volunteer who wants to work with a team of lawyers dedicated to ensuring that individuals at the margins of our society have meaningful access to legal services.

Duties: You will be working with our housing, immigration and welfare teams.

Your duties will include reception duties such as answering phone, taking messages, taking new enquiries, updating databases, photocopying, and receiving clients.

Under the supervision of Solicitors and Caseworkers you will also be helping the team with their legal work including conducting legal research, attending Court Duty days, helping with court bundles, lodging court papers, attending client meetings, , and issuing in court.

General administration – photocopying, scanning, sending faxes, ensuring post is sent out in time and typing notes and correspondence.

Hours: 9.30am – 5.30pm

Essential Skills/Knowledge Required: Ability to work as part of a team, use own initiative, and to engage with members of the public patiently, politely and empathetically.

  • Ability to engage with clients over the telephone and in person
  • Ability to take detailed notes accurately
  • Ability to use IT; Outlook, Word, Excel and with guidance use other databases
  • Ability to take detailed notes accurately
  • Ability to work as part of a team
  • Be a reliable member of the team
  • Desirable skills: Knowledge of a second language

Full package: Reasonable travel and subsistence expenses

How to apply: Please complete the application form below.

Thank you for taking an interest in the work of Ealing Law Centre

Equal opportunities monitoring

Please complete our equal opportunities monitoring form.

We are committed to the achievement of Equal Opportunities for all within our employment policies and procedures. We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, religion, age, gender or sexual orientation.

Any information given will be treated in the strictest confidence and held separately from your personal records. It will be used for statistical monitoring purposes only and has no impact on your application or subsequent employment.